MySpectrum Counseling & Coaching (Inc. 5000 #244 in 2023) is hiring an operations leader to run our weekly execution engine and drive measurable improvements across the client flow: inquiry → intake → scheduling → first appointment → clinician utilization .
Remote location focus: We are prioritizing candidates located in the Southeast, Midwest, and South/Central U.S.
Examples include: GA, NC, SC, TN, FL, AL | OH, IN, MI, MO, WI, IA | TX (outside Austin), OK, KS .
Run weekly cadence: KPI scorecard, accountability meeting, action tracking
Improve intake/scheduling workflows; create/enforce SOPs + QA
Track demand vs capacity and drive utilization
Lead projects end-to-end (scope → delivery)
Manage a lean admin model: 4 offshore (PH) + ≤2 onshore via workflows and metrics
Coordinate operational handoffs with billing/RCM support to reduce preventable issues
5–10 years operations experience (healthcare/services preferred)
Proven KPI/scorecard ownership + follow-through
Remote/offshore team management using SOPs, QA, and metrics
Strong project execution; calm, direct communicator
Behavioral health ops
TherapyNotes, Zendesk, or similar workflows
Dashboards/reporting and basic forecasting
Apply with your resume and answer these 2 questions:
Share one example of an operations improvement you led (what you changed + the measurable result).
Describe your experience running weekly KPIs/scorecards and managing a remote/offshore team (cadence + tools you used).
...Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a Cyber Security Analyst. Location: Thisposition will behybrid remote. Candidateswillbe requiredto work onsite as needed. Preferred candidates will belocatednear...
...offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Phlebotomist II Location: Northwest Community Hospital Full Time/Part Time: Part Time, 20 hours Hours: Monday-Friday, 5am-9am,...
...financial, and customer service fields with internationally recognized brands such as Kenworth,... ...information technology and truck parts related to its principal business. Whether... ...to avoid border crossing delays and entry errors. Support SAP GTS implementation...
Overview The Physician Assistant (PA) or Nurse Practitioner (NP) will work under the general supervision of their Medical Director all physician partners and their APP Manager in WakeMed Physician Practices to deliver competent medical care to patients at WakeMed....
...member makes a difference! Job Description Part-time drivers make approximately $22-$28 an hour (This includes cash tips paid daily)and above!!!! Company vehicles can also be provided (you still make $22-28 an hour; mileage isn't paid when using a company...