Call Center Representative Job at Confidential, Irving, TX

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  • Confidential
  • Irving, TX

Job Description

We are hiring for multiple departments and seeking career‑minded individuals for a 6‑month contract‑to‑hire opportunity. Training and cross‑department experience included.

Customer Accounts Representative

  • Monday–Friday, 8 AM–5 PM
  • Two late nights weekly (11 AM–8 PM, never Fridays)
  • Every other Saturday, 8 AM–12 PM
  • One week per month shifts to 7 AM–4 PM + Saturday 7 AM–12 PM
  • Role: Light collections (1–29 days past due), assisting customers with payment updates, login support, and general account help. No heavy collections.

Customer Care Representative

  • Monday–Friday, 8 AM–5 PM
  • One Saturday per month, 8 AM–12 PM
  • Role: Inbound customer service assisting with payments, account questions, website access, and general support.

Credit Department Associate

  • Flexible schedule; mandatory overtime as needed
  • Currently two Saturdays per month, 8 AM–12 PM
  • Role: Review and verify leasing/purchase contracts, make 10–15 outbound calls to dealerships, enter customer data, assign account numbers, and organize contract documents. No inbound calls.

Qualifications

  • Bachelor’s degree highly preferred (Associate’s or 1–2 years experience acceptable)
  • Strong communication, customer service skills, problem‑solving, and attention to detail
  • Experience in customer service, call center, auto finance, or data entry is a plus

#westpriority26 

Job Type & Location

This is a Contract to Hire position based out of IRVING, TX.

Pay and Benefits

The pay range for this position is $18.50 - $23.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in IRVING,TX.

Application Deadline

This position is anticipated to close on May 7, 2026.

h4> About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Job Tags

Contract work, Temporary work, Monday to Friday, Flexible hours, Shift work

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