Contact Center Engineer Job at Expert Technology Services, San Francisco, CA

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  • Expert Technology Services
  • San Francisco, CA

Job Description

Job Summary (List Format):


- Support role in the banking/fintech (regulated industry) sector
- 50% Level 1 and 50% Level 2 technical support responsibilities
- Provide support for Five9 systems (MUST HAVE)
- Provide support for Zendesk and Oracle Cloud Fusion (strongly preferred, in addition to Five9)
- No degree required; high school education required
- Remote work in PST time zone; hybrid option available for San Francisco, CA (onsite Tue/Wed/Thu, remote Mon/Fri)
- Standard hours: 9am-5pm
- Interview process: Single, 1-hour panel interview (video or phone)
- LinkedIn profile required for all candidates
- Background check and drug screen NOT required
- Start date anticipated in 3-5 weeks

Job Tags

Remote work

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