Accredo is hiring Customer Service Representatives.
Start date: April 20, 2026
Training Schedule: Monday - Friday, 8:00 am - 4:30 pm CST for 6-8 weeks (No absences during training)
Post-Training Schedule: Monday - Friday 11:00 am - 8:00 pm EST
Transform healthcare and contribute to our industry-leading organization as a Customer Service Representative. Our Customer Service Representatives are dedicated team members who excel at customer service, helping us elevate our Patient Care to new heights. In this crucial role, you are on the front lines with patients, responding to phone inquiries and addressing each with care, detail, and most importantly, empathy.
Here's a little more on how you'll make a difference:
Help patients understand their pharmacy benefits better. Use the knowledge you gain from training, your problem-solving skills and support from your team answer patient calls effectively.
Help us keep track of our patient interactions. While on calls, use your expert listening skills to get to the heart of a patient's question quickly and document all interactions in real-time.
Ensure patients are equipped with the best advice. Identify and empathetically address patient concerns and, if necessary, escalate appropriately.
What You Should Have:
High School Diploma / GED required
1+ years of customer service/call center experience
General PC knowledge including Microsoft Office Suite
Excellent communication skills (verbal and written)
Experience with RXHome, and Care Central or Customer Relationship Manager preferred.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an hourly rate of 17.75 - 19 USD / hourly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here ( .
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
...Description Strength through Unity and Inclusion The Mount Sinai Health System is committed to fostering an environment where everyone... ..., and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are...
...and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching... ...visit our Benefits Page ! Minimum - Bachelor's Degree pharmacy - Current state pharmacist licensure in good standing -...
...As an **Escort Driver** for Buckingham Heavy Transportation, you will play a crucial role in ensuring the safe movement of oversized and over-dimensional loads on the road. Your primary responsibilities will include leading or following loads to ensure compliance with...
...SALES OPERATIONS MANAGER JOB DESCRIPTION We are looking for a Sales Operations Manager to be the operational backbone of our revenue organization. This role owns the systems, processes, data, and insights that enable our sales team to sell efficiently and at scale...
...We are looking for a motivated and detail-oriented Remote Travel Agent to join our team. In this role, you will help clients research, plan, and book their travel experiencesranging from weekend getaways to dream vacations. This is a remote position, giving you the flexibility...