DIRECTOR OF SPA
Luxury Hotel • Philadelphia, PA
ABOUT THE ROLE
We are conducting a confidential search for a Director of Spa on behalf of a luxury hotel in Philadelphia. This is a well-established, high-volume spa operation with a strong, established team and an impressive revenue footprint. The incoming Director inherits a thriving culture and is expected to lead with vision, warmth, and operational excellence.
WHAT YOU'LL DO
• Lead daily spa and fitness operations to the highest luxury standards
• Develop, coach, and inspire a large team, fostering a culture of engagement and excellence
• Deliver consistently exceptional, personalized guest experiences
• Drive revenue through strategic programming, retail, pricing, and promotions
• Collaborate closely with Marketing and PR on activations, promotions, and brand visibility
• Ensure full compliance with health, safety, and operational standards
• Monitor industry trends and introduce innovative wellness programming
WHAT YOU BRING
• 3-4+ years of experience at the Director of Spa level, seasoned leaders only
• Luxury hotel spa background required; Forbes-rated spa experience strongly preferred
• A people-first leadership style engaging, principled, and hands-on
• Proven ability to build and sustain high-performing teams
• High-volume spa management experience
• Strong business acumen: budgeting, forecasting, and revenue strategy
• Collaborative approach with cross-functional hotel teams
• Exceptional attention to detail and organizational skills
• Strong team player with a player-coach mentality
• Valid U.S. work authorization
WHAT'S OFFERED
• Competitive compensation package
• Relocation assistance
• Medical, dental, and vision coverage
• Complimentary meals, uniform care, and transit benefits
• Strong career growth trajectory within a global luxury brand
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