Job Description

Ready to kick-start a career in networking with real growth opportunities?

Join a dynamic IT services provider recognised for delivering cutting-edge managed IT, cybersecurity, and cloud solutions to a wide range of businesses. With a strong focus on client success, innovation, and rapid response, the organisation has built a reputation as a trusted technology partner that empowers businesses to stay secure, connected, and future-ready.

The team is hiring a Junior Network Engineer to support the design, implementation, and troubleshooting of network environments. This role will provide hands-on exposure to enterprise networking, security, and cloud technologies, while working alongside experienced engineers to develop technical expertise in a collaborative, growth-oriented environment.

Opportunities don’t wait! Apply now.

Key Responsibilities:

• Provide Tier 1–2 technical support for client network issues, escalating when appropriate
• Assist senior engineers with network design, configuration, and deployment projects
• Monitor, maintain, and troubleshoot client network infrastructure (routers, switches, firewalls, wireless, etc.)
• Document configurations, procedures, and best practices
• Support onboarding of new client environments as the MSP continues expansion
• Contribute to continuous improvement of monitoring, ticketing, and support processes

Requirements:

• 1–2 years of experience in a technical support or helpdesk role within an MSP environment
• Exposure to network administration or troubleshooting (e.g., LAN/WAN, TCP/IP, DNS, DHCP, VPNs)
• Familiarity with firewalls, switches, routers, or wireless access points (Cisco, Fortinet, Aruba, or similar)
• Strong troubleshooting and customer service skills
• Eagerness to learn and grow into network engineering responsibilities
• Relevant certifications (e.g., CompTIA Network+, CCNA, Fortinet NSE, or equivalent)
• Experience with RMM tools and ticketing systems
• Exposure to Microsoft 365 and Windows Server environments
• Scripting/automation interest (e.g., PowerShell)

Salary:

• $55,000 - $65,000

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