Job Description

Summary:

We are seeking a Sales Operations Manager to support our sales organization. This role serves as a strategic advisor to sales leadership, driving operational efficiency, enabling data-driven decisions, and ensuring accurate forecasting and planning. The ideal candidate has a strong analytical background, excellent communication skills, and experience working in fast-paced SaaS environments.

Responsibilities:

Sales Forecasting & Pipeline Management 

• Own the forecasting process for assigned sales teams, ensuring accuracy and alignment with company goals.
• Monitor pipeline health and provide insights on conversion rates, deal velocity, and risk factors.

Revenue Planning & Analysis 

• Develop financial models to support quota setting, territory planning, and revenue projections.
• Deliver scenario-based analysis to guide strategic decisions.

AI Sales Operations Responsibilities

• Leverage AI‑driven GTM tools (e.g., forecasting assistants, pipeline insight engines, and content‑automation platforms) to enhance sales productivity, improve data quality, and accelerate revenue operations.
• Serve as champion for emerging AI‑enabled sales technologies, ensuring proper adoption, training, governance, and continuous enhancement of AI GTM tools.
• Use AI‑based analytics and automation platforms to surface actionable insights, reduce manual data work, and streamline operational processes across the sales cycle.

Reporting & Insights 

• Build and maintain dashboards and reports to track KPIs, trends, and performance metrics.
• Translate complex data into actionable insights for sales leadership.

Process Optimization & Enablement 

• Identify process gaps and implement best practices to improve efficiency and scalability.
• Partner with cross-functional teams (Finance, Marketing, Customer Success) to align GTM strategies.

Executive Communication 

• Prepare and present business reviews, forecasts, and recommendations to senior leadership for your supported teams.
• Demonstrate strong executive presence and influence across the organization.

Qualifications:

• 3-5 years in Sales Operations, Revenue Operations, or related analytical roles within SaaS.
• Proficiency in CRM systems (Salesforce preferred).
• Strong skills in data visualization tools (Tableau, Power BI) and planning platforms (Anaplan or similar).
• Advanced analytical and financial modeling capabilities.
• Excellent communication and presentation skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s degree in Business, Finance, Economics, or related field

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