Job Description

Ready to optimise business performance through data-driven CRM solutions?

Join a dynamic technology and connectivity company focused on delivering global network, cloud, and IT services that power digital transformation. The organisation is recognised for its innovation, operational excellence, and commitment to enabling smarter, more connected enterprises.

The team is hiring a Salesforce Administrator to manage, configure, and enhance Salesforce platforms supporting core business operations. The role will focus on maintaining data integrity, improving workflows, and enabling seamless integration between teams and systems.

Turn insights into action and efficiency into impact. Apply now!

Responsibilities:

• Oversee the configuration, maintenance, and performance of Salesforce, Smartsheet, BrightSign, and other enterprise platforms
• Manage user roles, permissions, workflows, and automation across business systems
• Ensure smooth integration of IT systems to improve operational efficiency and data accuracy
• Analyze business workflows and implement technology-driven process optimizations
• Leverage automation tools to enhance efficiency (e.g., Salesforce Flow, Process Builder, API integrations)
• Identify and resolve system inefficiencies, ensuring optimal user experience
• Lead IT-driven projects related to system upgrades, process automation, and software integrations
• Work with stakeholders to gather requirements, implement solutions, and ensure adoption
• Oversee project timelines, milestones, and budgets
• Serve as the subject matter expert for enterprise systems within the IT team
• Develop training materials and conduct user adoption programs for business tools
• Act as the primary liaison between IT, business units, and external vendors

Skills/Must have:

• Bachelor’s degree in Information Technology, Business Systems, or a related field
• 4+ years’ work experience in IT operations, business systems administration, or technology project management
• Strong expertise in Salesforce Administration, Smartsheet, BrightSign, or similar enterprise platforms
• Experience with data reporting tools and automation technologies
• Familiarity with API integrations, workflow automation, and system configurations
• Proficiency in SQL, reporting tools, and business intelligence platforms is a plus
• Knowledge of IT security policies, compliance, and data governance best practices.
• Excellent problem-solving, analytical, and organizational skills
• Strong communication abilities to collaborate with technical and non-technical teams
• Ability to manage multiple projects and drive system improvements.

Benefits:

• Exclusive Team Member Travel Discounts
• Affordable Medical Insurance
• 100% Employer Paid Dental and Vision Insurance
• HSA with Company Contribution
• 401(k)
• Basic and Voluntary Life & AD&D
• Pet Benefits
• Free Parking
• Amazing Culture!

Salary:

• $120,000

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