Virtual Assistant Job at Smart Marketing Hubs, Georgetown, TX

c0h6KzZxcGRmcDlrU3VYY1drL1M2QmJ4cXc9PQ==
  • Smart Marketing Hubs
  • Georgetown, TX

Job Description

Job Title: Customer Service Virtual Assistant

Location: Remote

Job Type: Part-time / Full-time / Contract

Overview

We are looking for a reliable and detail-oriented Customer Service Virtual Assistant to support daily customer communication and administrative tasks. This role focuses on responding to customer inquiries, managing support tickets, and ensuring a smooth customer experience.

Responsibilities

* Respond to customer inquiries via email, chat, phone, or SMS
* provide accurate information about products or services
* Resolve basic customer issues and escalate complex cases when needed
* Manage and update customer records in CRM systems
* Process orders, refunds, cancellations, or account updates
* Follow up with customers to ensure issues are fully resolved
* Maintain professionalism and clear communication at all times
* Perform light administrative tasks as needed

Required Skills & Qualifications

* Excellent English communication (written and verbal)
* Prior experience in customer service or virtual assistant roles
* Strong problem-solving and organizational skills
* Reliable internet connection and quiet work environment
* Ability to work independently and follow instructions

Job Tags

Full time, Contract work, Remote work

Similar Jobs

Sound Physicians

Emergency Medicine Physician Assistant Job at Sound Physicians

 ...Join Our Killeen, Texas Team as an Emergency Medicine Physician Assistant A Role Designed for You We believe in bringing better to our local community in Plainview, TXbetter care, better collaboration, and a deep commitment to the people we serve. If youre looking... 

Solomon Page

Part Time Library Assistant Job at Solomon Page

Our client is seeking a Part Time Library Assistant to handle circulation desk transactions andreference inquiries from students and faculty. This position will operate onsite in New York, NY. 18hours per weekand primarily evenings during the work week. The individual... 

Huntington Learning Center of Boca Raton

Teacher/Tutor Job at Huntington Learning Center of Boca Raton

 ...changing the lives of children! Huntington is the leader in the tutoring and test prep industry and our success is directly attributed...  ...students. Individualized student programs no lesson plans to write, no homework assignments to grade. Year-round flexible, part-... 

Eastgate Nursing & Rehabilitation Center

Certified Medication Aide Job at Eastgate Nursing & Rehabilitation Center

 ...of your job position is to assist in the administering of medications to residents as ordered by the attending physician, under...  ...this facility, and the requirements of this state. As a Certified Medication Aide 4-9PM , you are delegated the administrative authority,... 

Frontline Strategies

Copywriter Job at Frontline Strategies

 ...center values. As a startup-minded team, we value initiative, clear communication, and results. About the Role Were hiring a Copywriter to craft compelling, high-conversion fundraising and communication content for our clients digital programs. Copywriters play a...